Pumpkin app support
Most answers are one click below. If yours is not, a real person on a small team reads every message that comes through this page.
Common questions
The full answers live in the Pumpkin FAQ. These jump straight to the right section.
Contact us
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Manage your account
Change or cancel your subscription
Pumpkin subscriptions are billed by Apple, so they are managed in iOS Settings rather than in the app or on this site. Open Settings, tap your name at the top, then Subscriptions, and choose Pumpkin. Cancelling there stops the next renewal and you keep access until the period you have paid for ends. We cannot cancel or refund an Apple subscription for you, but we can help you find it.
Delete your account and your family's data
There is a dedicated page for this. It explains what is deleted, what is retained and why, the timeline, and what to do if you have already uninstalled the app. Deleting your account does not cancel your Apple subscription, so do that first.
Go to account deletion
